FREQUENTLY ASKED QUESTIONS

front desk

No. The front desk opens at 6 AM and closes at 10 PM. You can contact us at +(509) 2200-3680 between those hours.

Check-in is at 3:00 PM. Check-out is at 11:00 AM.

Stays beyond 12:00 PM will be charged a fee of $20, unless a late check out is authorized by the front desk.

Yes. You will be charged $20 per guest if you arrive before 12:00 pm for your night stay.

Note that you will be charged a fee of $20 for late check-out.

We accept payment via cash or credit card. We only accept US dollars and Haïtian gourdes

Yes, guests can stay for the day from 9 am to 5 pm.

The entrance fee is set at $15.00 for adults

$7 for children 5 to 12 years of age.

This offer does not include a meal.

Yes. Children up to the age of 4 can stay for free. 

Children aged between 4 to 12 can stay for a charge of $10. 

Yes, pets are allowed on the property.

room service

The rooms are located on 3 separate floors, each containing 17 rooms with ocean view balconies.

At the moment we do not have rooms  available for guests with disabilities.

Yes, all or our rooms have air-conditioning.

Yes. We offer room service which comes at a fee of $5 per service.

Yes. There is a safe box included in the room.

A $20.00 fee will be charged to the room per lost key.

food & restaurant

6:00 am to 9:30 am for breakfast.

1:00 pm to 3:00 pm for lunch.

6:00 pm to 9:00 pm for dinner.

You can also order snacks at the bar between those hours.

Rooms are generally offered with breakfast. Long stay guests can inquire for other arrangements such as a full 3-meal package, or two meals per day. 

No. We do not accept guests who brings food from outside for sanitary reasons.

We advise guests not to drink from the tap water. We offer water bottles at arrival which guests can refill at the water coolers located on site.

We advise every guest to confirm with the front desk if the beach vendor is certified.

Note that if you get sick from food bought outside of the restaurant, we are not to blame. 

The hotel currently has one bar. The bar is open from 10:00 am to 9:00 pm.

airport & transportation

Xaragua Hotel is one hour and 15 minutes from Toussaint Louverture Airport. We are located at Km 80 on National Road #1.

Unfortunately, the hotel does not offer transportation. 

Yes. If you advise our front desk of your departures and entries, we will make sure our security guard is aware of your travels.

Note that we close the gates between 10:00 pm and 6:00 am.

general information

Yes. The hotel has 2 conference rooms. A small one which can take up to 40 people; and a big one which can take up to 200 people. 

The fee for the conference room is calculated by the hour. 

HISTORY

The hotel has been receiving guests since 1995.

The name Xaragua comes from the cacicazgo of Jaragua,  one of the five chiefdoms on the island of Hispaniola, stretching across through the southwest. Jaragua emerged as the union of two previous cacicazgos, Zui and Yáquimo.

It was ruled by the cacique Bohechío. It was the largest surface area of the island.

Email: XaraguaHotel@gmail.com
Phone: +(509) 2200-3680
Address: National Road #1, Km 80, Délugé, Montrouis